Help Center
Frequently Asked Questions
About Our Service
What does VELORIX ISP CORP do?+
We are an independent internet consulting and comparison company. We help residential and business customers compare internet providers and packages that may be available at their address, and offer personalized recommendations.
Is VELORIX ISP CORP an internet service provider?+
No. We are not an internet service provider. We do not install, deliver, or maintain internet service.
Does VELORIX ISP CORP handle billing or payments?+
No. We do not bill customers, process payments, or provide billing-related support. For any billing question, please contact your provider directly.
How is VELORIX ISP CORP compensated?+
We may receive a referral fee from providers when a referred customer signs up. See our Advertiser & Compensation Disclosure for details.
Comparing Providers
How do you determine which providers are available at my address?+
We use the location information you provide together with provider-supplied data to identify options that may serve your address.
Will the price you show be my final price?+
Not necessarily. Pricing is set, confirmed, and billed by the provider you ultimately choose, and may vary by location, promotion, or contract terms.
Can you guarantee a specific speed or installation date?+
No. Actual speeds and installation timelines are determined by the provider and depend on factors at your specific address.
Privacy & Contact
What happens to the information I submit?+
Your information is used to respond to your inquiry and prepare a personalized comparison. See our Privacy Policy for full details.
Will I be contacted by phone or email?+
Only if you consent on our contact form or share your information by phone. You can decline contact at any time.
How do I stop being contacted?+
You can opt out at any time by replying to any message asking to be removed, or by calling our team. We honor opt-out requests promptly.